Support

We're here to help ยท support@over24.app

Contact Us

For any questions, issues or feedback, email us at support@over24.app. We typically respond within 24 hours.

How do I cancel my subscription?

Subscriptions are managed through your device's app store. On iPhone or iPad, go to Settings โ†’ your name โ†’ Subscriptions, find Over24, and tap Cancel Subscription. On Android, open the Google Play Store โ†’ Profile โ†’ Payments & subscriptions โ†’ Subscriptions, find Over24, and cancel from there.

How do I restore a previous purchase?

On the subscription screen, tap "Restore Purchase." Your subscription will be restored automatically if it is still active on your Apple ID or Google account.

What is the free trial?

Over24 offers a 7-day free trial when you first subscribe. You will not be charged until the trial ends. Cancel any time before then without being billed.

Why can I only see one game without a subscription?

The first upcoming game per sport is always shown as a free preview. An active subscription unlocks all daily signals and analytics.

How often are signals updated?

Signals are updated daily, covering all games in the next 24 hours. You will receive a push notification when new analysis is ready.

I forgot my password

On the sign-in screen, tap "Forgot password?" and enter your email. You will receive a reset code by email โ€” enter it in the app and choose a new password.

I did not receive my confirmation email

Check your spam folder. If it is not there, tap "Resend Code" on the confirmation screen. Still having issues? Email us at support@over24.app.

Billing questions

Billing is handled by Apple (App Store) or Google (Google Play). For refund requests, contact Apple Support or Google Play Support directly. For any other questions, reach us at support@over24.app.